Why Presence Matters More Than Perfection in Leadership

Great hospitality leaders aren’t perfect — they’re present, consistent, and engaged with their teams.

There’s a myth in leadership that you have to have all the answers.

You don’t.

What your team needs more than perfection is presence.

Being visible.
Being available.
Being consistent.
Being human.

Presence Builds Trust

When leaders are present:

  • teams communicate sooner

  • mistakes get fixed faster

  • stress stays lower

  • accountability feels fair

  • morale improves

When leaders disappear, chaos fills the gap.

Perfection Creates Distance

Perfectionism:

  • delays decisions

  • discourages questions

  • creates fear

  • slows growth

Presence does the opposite.

Final Thought

You don’t need to be flawless to lead well.
You need to be there.

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Why Menu Discipline Is Hard — and Why It’s Worth It

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Summer Menus Fail When Operators Forget One Thing: Execution