The Most Overlooked Part of Kitchen Execution: Communication

We talk endlessly about:

  • recipes

  • prep standards

  • station setup

  • timing

  • flow

  • ticket management

But there’s one piece of execution that doesn’t get nearly enough attention:

Communication.

Not yelling.
Not reacting.
Not pointing fingers.

I’m talking about clear, calm, intentional communication — the kind that keeps a kitchen moving even when you’re buried.

Here’s What Poor Communication Looks Like:

  • Cooks saying nothing when they’re behind

  • Expo assuming instead of asking

  • FOH and BOH on different planets

  • Managers stepping in too late

  • Tickets piling up with no plan

  • “He said / she said” confusion

Bad communication isn’t a personality flaw.
It’s a culture flaw.

Here’s What Good Communication Sounds Like:

  • “I need two minutes on grill.”

  • “Refire coming, walking in hot.”

  • “Behind, corner, sharp!”

  • “You good, or need a hand?”

  • “Running low on prep — call it now.”

Short.
Clear.
Actionable.

This is the language of a controlled kitchen.

Why It Matters

Communication impacts:

  • speed

  • accuracy

  • morale

  • consistency

  • teamwork

  • safety

  • stress

When communication breaks, execution breaks.

Final Thought

Great kitchens don’t run on talent — they run on communication.

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Why Food Waste Is a Leadership Problem — Not a Kitchen Problem