Busy Is Not the Same Thing as Productive
Many kitchens stay busy all day without actually improving results. Productivity comes from systems, not motion.
I’ve walked into a lot of kitchens where everyone is moving fast…
but nothing is actually getting better.
Tickets are printing.
Prep lists are long.
Cooks are hustling.
Managers are exhausted.
And yet — food cost is still high.
Ticket times are still slow.
Morale is still low.
Because busy does not equal productive.
What “Busy” Usually Looks Like
constant reworking of prep
reacting instead of planning
fixing mistakes instead of preventing them
too many SKUs
unclear priorities
no pause to reset
Motion without direction just burns energy.
What Productive Looks Like
clear prep standards
tight pars
stations set the same way every shift
fewer SKUs with higher execution
calm communication
managers coaching instead of scrambling
Productivity feels quieter.
And that’s why people mistake it for “not doing enough.”
Final Thought
If your team is exhausted but results aren’t improving, you don’t have a work ethic problem — you have a systems problem.